Thursday, October 20, 2011

Sephora Friends and Family Sale 2011

click on picture to enbiggen

OK. Settle Down Rage Monkeys!  The Sephora Friends & Family Sale IS happening. It's a little different from last year and the years before, but it's still OPEN TO ALL* (*if you live in the USA)  Sorry Canadians and International shoppers.  You know you always get screwed this time of year so I'm sure it comes as no surprise that you, again, are not able to partake.  Have fun watching the frenzy unfold on line.  You can make a drinking game out of it.  One shot for every time you read "What's Sephora FF?" or "What are the details?", or "What is the code?", etc.

OK. HERE are the details.

Despite some confusion on Facebook Sephora Friends & Family ON.  You should be an actual friend or actual family member of an employee to get the discount.
How long is the code good for?
October 20th through November 2nd at 11:59pm PST

What is the code good for?
20% off everything except previous purchases, Canadian online purchases, and gift certificates.
Most important: You cannot combine with other codes or promotions. No stacking Codes!

Any other restrictions? (i.e.More Fine Print)
Offer valid 10/20/11 through 11/2/11 at 11:59 pm PST/PDT with any merchandise order on sephora.com. Online promo code cannot be used in retail stores or sephora inside jcpenney. Enter your unique promotion code during checkout to receive 20% off your entire online merchandise purchase. Promo code may be only be used once, is non-transferable, is not valid on previous purchases, on Canadian online purchases, nor with the purchase of eGift certificates or gift cards. Only one promo code per email address and only five email addresses per computer. Cannot be used in conjunction with other promotions/offers. Sephora reserves the right to end or change this promotion offer at any time. By providing your e-mail address, you agree to receive e-mail announcements in accordance with Sephora's privacy policy.

So end of post right?

Sure if I was a sane and normal blogger with tact and commonsense. 

But I'm not.

You all know this.

Here's the deal. I understand that getting 20% off cosmetics is a pretty sweet thing. I understand that some people save up all year to get stuff during Sephora FF. I understand that times are tough and money is tight.


Why are people getting so upset over this whole thing?  To look at Sephora's Facebook Page you would have thought that they suggested that you bring a dead puppy into the store in order to get a discount.
Let me let you in on a little secret:
Sephora is a business.  They are here to MAKE MONEY.
You are NOT entitled to a discount....EVER.
Neiman Marcus, Nordstrom and other stores never ever have such liberal Friend & Family discounts on Cosmetics, yet no one is screaming at them.

Let's take a look at the rantings.
click on image to enbiggen

Oh but see where Sephora informs you that there will be BI and VIB discounts in the future...closer to the holidays?  No one even blinks.  Sure, it may not be a 20% discount, but it's something...something is better than nothing.

and then there is this:

click on image to enbiggen

See where Sephora says they DON'T SHARE DETAILS OF OFFERS IN ADVANCE FOR COMPETITIVE REASONS.  That's right.  If Sephora gave you the big details about a sale their competitors might try to one up them and do another sale.  It's called a Competitive Advantage.

All I'm saying is, let's not go too ranty over the Sephora Friends and Family sale.  This type of rantyness happens almost every year and people claim they will boycott or that they will never shop there again, but in reality only a very small percentage of those that threaten that will follow through.  How many people said they were going to boycott MAC when the whole Rodarte Fiasco happened?  *raises hand* And how many of you kept that pledge? *raises hand again and looks around room of people avoiding eye contact with their hands down*  Has MAC gone under from lack of business?  Nope.  Do I feel better for not buying from them?  Sure.  I'm more annoyed at Rodarte than anything else...but that's a whole different story.  So if you still want to boycott Sephora, go for it.  If decide to change your mind later on, that's cool.  But I hope it's for a better reason than "Ooh they sent me a VIB coupon!".  Just saying.

Again.  My point is.  Let's not sweat the small stuff.  Getting a 20% discount on makeup is awesome but it's not the end of the world if you don't get the discount. Also Stores like Ulta and Skinstore and others have 20% off codes and some of the same things that Sephora sells, are sold there.  

AND 

now that Sephora does have a place where you can go and get a 20% off code  wasn't all that caterwauling all for naught? 

So will you be partaking in the FF sale?

I am thinking about placing an order.  so far my list is:
1) Josie Maran GOGO Instant Natural Volume Argan Mascara - This stuff made my lashes so soft and didn't smudge and although I can't prove it, my lashes look longer than they did before I started using it.
2) Boscia Revitalizing Black Hydration Gel - I have no idea if this works.  I'm going to give it a try and see.  This might be returned.
3) NARS Blush - Miss Liberty - It looks like peach awesomeness in a pan.
4) ELLIS FAAS Milky Lips - L201   - This is a a deep red that Miss Panties over at The Black Panties Blog told me that I must have.  I always do as she says!


13 comments:

  1. Doesn't this type of chatter and panic happen every year?

    Not digging the ONE TIME ONLY part of this year though.

    ReplyDelete
  2. LOL, that baby pic is the most hilarious picture ever!

    I have never participated in the Sephora F&F, and confess that I am often bemused by the furor, but I do understand the frustration.
    However, you make very good points.

    ReplyDelete
  3. ....aaaand this post just adds to the list entitled "Reasons I Love Pink Sith."

    ReplyDelete
  4. this type of panic happens every, single, year!! Just so happens Sephora now has a Facebook wall. I don't see this as being different than any year in the last 10 years. There are plenty of other places to get discounts on your favorite goodies. Thanks for putting this up.

    ReplyDelete
  5. Oo oo Aaa! got everything i wanted without knowing anyone!! :D

    ReplyDelete
  6. AMEN sister! We all love a bargain but we aren't DUE anything! Discounts are a 'gift', and companies are there to make money -and they don't always make as much as you'd thing they would - if they give you discount, they make less money. You're not happy? Fine, go shop some other place if you want!

    ReplyDelete
  7. I agree 100% with you. Sephora is a business and if it decides to offer us any discounts or special percs, we should be thankful. Personally, I'm always thrilled when I get a discount or free samples. The indignation and sense of entitlement being exhibited by some "friends" is over-the-top. As the saying goes, with friends like that, who needs enemies!

    On a happier note, I took advantage of the 20% to purchase some perfume and cosmetics I've been "needing" and am happily looking forward to their arrival chez moi :-)

    ReplyDelete
  8. I love the angry baby photo, I think a lot of people complaining are looking like that! lol It is very true that they don't have to discount and I'm happy to get one when I can (and hey, I'm just happy Nordstrom finally has free shipping on all purchases- that's as good as a discount on makeup!).

    I picked up a Laura Mercier Luxe palette and a Tocca Cleopatra body wash to go with my Cleopatra perfume. I swear, it's the only perfume I've ever worn where everyone wants to know what it is!

    ReplyDelete
  9. I have my shopping list and I'm EXCITED! I don't care that it's one time only, I mean....really? Why not just get everything at once?

    But yeah I've been known to get my panties in a wad over coupons and discounts (coughcoughzoyacough) and then I realize I can't live without it and apologize for my temper tantrum.

    ReplyDelete
  10. people's sense of entitlement is out of control.

    ReplyDelete
  11. The only thing I'm a bit vexed over is that I'm supposedly a "Beauty Insider", and I never heard about this sale from Sephora. What's up with that?
    Otherwise, I'm grateful for the discount, but what's the use in being an "insider" if I'm the LAST to know stuff? That's not an "insider", that's a "so outside you're on another planet, and good luck with that-er".
    A real marketing puzzle, for sure.
    Thanks for posting this info- otherwise I'd never have known! You rock.

    ReplyDelete
  12. Ok, so I guess I'm a little late to rant and rave, lol! But I came across this post looking for info on when the F&F sale would be in the fall. For the record, I have't purchased much from Sephora in the past, but I did this year--enough to get VIB mid-year. So would I be upset if I found out they were cutting back on sales to customers compared to years past? You better believe I would! I don't care who disagrees with me or not. In my book, if they offered a sale in the past so frequently that it has become standard practice and an expectation relied upon by customers, then cutting it out now sucks! Period!

    I will say this--The main reason I shop at Sephora is because I can do returns without paying return postage. (No actual store near me, so I have to shop online). I have returned 2 items this year, will almost certainly return 1 more, and might even return a 4th. In fact, after shopping at Sephora, I have made it a habit to check return policies before buying makeup online. If they won't take it back, I won't buy. I ran into this issue with Too Faced (which was ironically the first brand I returned to Sephora this year for a $40 refund). If you buy TF directly, they will NOT accept returns on opened products. So I didn't care that they offered 20% off. I didn't buy. I would have made a purchase had I needed, say, a lipstick in a shade I had already used before. But that wasn't the case. So, Sephora's return policy is a huge deal to me.

    That being said, if I see sales disappear and benefits to VIBs weaken compared to prior years, I am going to be upset. Will I stop shopping at Sephora because of it and boycott? Yes and no. It all depends on how mad they make me--how often this occurs, what others tell me about prior years' events, etc. I could potentially stop buying from them and seek a replacement makeup supplier. I really am that stubborn. I've done it before with other companies that have pushed me too far. (You don't even want to get me started on Playdom and Gardens of Time, for example. Stopped playing their online games, filed a BBB complaint, and haven't looked back in months). Now, I know I am only 1 person, but still, it doesn't seem like the right direction for Sephora to go in--upsetting people who are initially happy customers and made an effort to reach VIB for the first time. I would not have expected a F&F sale if in the past it had always been reserved for employees only, but once they set a precedent of opening it up to everyone (if indeed that is what they did and I'm not mistaken) then I expect them to continue the trend.

    ReplyDelete
  13. Ok, so I guess I'm a little late to rant and rave, lol! But I came across this post looking for info on when the F&F sale would be in the fall. For the record, I have't purchased much from Sephora in the past, but I did this year--enough to get VIB mid-year. So would I be upset if I found out they were cutting back on sales to customers compared to years past? You better believe I would! I don't care who disagrees with me or not. In my book, if they offered a sale in the past so frequently that it has become standard practice and an expectation relied upon by customers, then cutting it out now sucks! Period!

    I will say this--The main reason I shop at Sephora is because I can do returns without paying return postage. (No actual store near me, so I have to shop online). I have returned 2 items this year, will almost certainly return 1 more, and might even return a 4th. In fact, after shopping at Sephora, I have made it a habit to check return policies before buying makeup online. If they won't take it back, I won't buy. I ran into this issue with Too Faced (which was ironically the first brand I returned to Sephora this year for a $40 refund). If you buy TF directly, they will NOT accept returns on opened products. So I didn't care that they offered 20% off. I didn't buy. I would have made a purchase had I needed, say, a lipstick in a shade I had already used before. But that wasn't the case. So, Sephora's return policy is a huge deal to me.

    That being said, if I see sales disappear and benefits to VIBs weaken compared to prior years, I am going to be upset. Will I stop shopping at Sephora because of it and boycott? Yes and no. It all depends on how mad they make me--how often this occurs, what others tell me about prior years' events, etc. I could potentially stop buying from them and seek a replacement makeup supplier. I really am that stubborn. I've done it before with other companies that have pushed me too far. (You don't even want to get me started on Playdom and Gardens of Time, for example. Stopped playing their online games, filed a BBB complaint, and haven't looked back in months). Now, I know I am only 1 person, but still, it doesn't seem like the right direction for Sephora to go in--upsetting people who are initially happy customers and made an effort to reach VIB for the first time. I would not have expected a F&F sale if in the past it had always been reserved for employees only, but once they set a precedent of opening it up to everyone (if indeed that is what they did and I'm not mistaken) then I expect them to continue the trend.

    ReplyDelete

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